How do I access all classes?
Once you sign into your account, navigate the All Classes section in the top menu to access all of our videos.
Because of the nature of our digital offerings and what’s included in your membership, all sales are final. This helps us protect the integrity of our programs and the creators behind them. This is why we offer a free 7-Day trial so you can decide if the membership is a fit for you. We cannot refund one-off purchases of programs once bought.
Your access to classes, programs, workshops, and everything inside The Salty Club will expire on the final day of your membership—so be sure to soak it all up before then.
If you signed up through our website, our team is here to help with all membership-related questions—including billing, cancellations, and general support. Just shoot us a message at saltyclub@uscreen.support and we’ll be happy to help.
If you subscribed through The Salty Club App (via Apple or Google Play):
Heads up—app subscriptions are managed directly through your device (Apple/Google). That means all changes (cancellations, refunds, etc.) need to be handled on your end—we don’t have access to your in-app payment info.
Here’s what you can do from your device/account settings:
View Subscription: See your payment receipt, trial end date, and next billing date
Cancel Subscription: Must be done via the App Store or Google Play (where you originally subscribed)
Restore Purchase: If you can’t access your content but have an active subscription, use the Restore Purchase option in the app
Request a Refund: Refunds for in-app subscriptions must be requested directly through Apple or Google
Still not sure what to do? Reach out to us at saltyclub@uscreen.support and we’ll guide you as best we can.
Still need help?
Our team is ready to assist you!
For technical, billing and app related support please contact: saltyclub@uscreen.support
For all other inquiries, please contact: hello@thesalty.club